Carrier FAD

Carrier Factory Authorized Dealer

We at Ben’s ProServ have been designated a Factory Authorized Dealer for 2021 by Carrier, a world leader in high-technology heating, air conditioning and refrigeration solutions. The designation means that we are once again recognized as among the most select dealers in the U.S. and Canada to earn the coveted Carrier Factory Authorized Dealer status.

The designation must be earned each year, as we have done every year since our Vineland-based heating, air conditioning, plumbing and electrical services company was established.

“Carrier Factory Authorized Dealers must meet rigorous national performance and certification standards to achieve this factory endorsement,” said David Meyers, vice president, sales and distribution, HVAC-Residential, Carrier. “Even more importantly, they have to demonstrate a longstanding commitment to customer satisfaction that lives up to the more than 118 years of heating and cooling excellence that Carrier has come to represent. This accomplishment places them among the finest and most successful Carrier dealers in the country and ensures their customers are always placed first.”

In order to qualify for the FAD designation, we participated in extensive training through Carrier’s My Learning Center and we hold a certification through North American Technician Excellence, Inc. (NATE®). In addition, we have demonstrated service excellence and provide exceptional customer care in our marketplace.

“We are thrilled to once again earn the Carrier Factory Authorized Dealer designation as it is a recognition of our commitment to extensive training, exceeding industry standards and keeping our customers satisfied,” said Ben’s ProServ President Ben Laury. “We are proud to install energy-efficient, reliable Carrier products in South Jersey homes and, as a Carrier Authorized Dealer, we offer a 100% Satisfaction Guarantee, backed by the factory.”

Ben’s ProServ is a full-service company providing top-quality solutions in heating, air conditioning, plumbing and electrical, with more than four decades of experience. Our selection as a Carrier Factory Authorized Dealer reflects our longstanding commitment to customer satisfaction and their loyalty to the company that invented modern air conditioning and continues to lead the heating and cooling industry in innovation.

To achieve Carrier Factory Authorized Dealer status, contractors are required to:

  • Participate in equipment and sales training through Carrier’s My Learning Center, where they learn to efficiently identify and recommend energy-efficient HVAC solutions that provide optimal comfort and value to consumers based on their specific needs.
  • Adhere to sound business practices, such as maintaining required local licenses and insurance coverage, as well as fulfilling warranty obligations in a timely manner.
  • Employ NATE-certified technicians, who have passed a stringent set of HVAC core and specialty exams.
  • Utilize genuine Carrier Factory Authorized parts and installation guidelines.